PRIVACY POLICY
This privacy policy applies between you, the User of the Website and Sacred Knot Tattoo Ltd, the owner and provider of this Website. Sacred Knot Tattoo Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
This privacy policy should be read alongside and in addition to our Terms and Conditions, which can be found here.
WHAT INFORMATION WE WILL ASK FOR
During the course of our association, for any sessions booked, we will request personal information from you which could include:
Name and address.
Contact information including email address.
Proof of ID
For any tattoos booked through the website, we may also request you to send photographs showing the area you wish to be tattooed or pictures of existing tattoos.
We will only ever ask you for information that is essential for us completing your tattoo and in particular for the following reasons:
Primarily for contacting you regarding any issues directly relating to your booking.
Internal record keeping to comply with Conwy Council’s Tattoo Regulations.
We may use the information to improve our products and services. We may occasionally send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
We do not store any payment information for our clients. All advance payments are processed by bank transfer, cash or PayPal where we do not have access to your card details.
WHO HAS ACCESS TO YOUR INFORMATION
Your information will only be accessed by the staff of Sacred Knot Tattoo Ltd as well as our accountant and website support team who will have access to your payment records (orders from our online shop, invoices and PayPal/ bank transfer records). When booking a tattoo through Sacred Knot Tattoo Ltd, we will also send you our consent form through Signable who have their own privacy policy on their website.
Each of these businesses understand the importance we place on our customer’s privacy and have agreed that any contact they have with your information will be strictly based on carrying out their essential duties and that they may not keep any records themselves.
Any personal information shared during the booking of a tattoo is private and confidential and will not be shared with any third parties for any reason unless explicitly agreed.
HOW WE STORE YOUR INFORMATION
All consent forms are stored online through our Signable account. Signable are a Data Processor only. Sacred Knot Tattoo Ltd is a Data Controller and when we delete data from our Signable account, it will be deleted on their systems, as well as on any 3rd party systems that they use. We do not keep any hard copies of your consent form.
Details of any orders received or any discussions related to tattoo bookings are stored on our password protected email account: info@sacredknottattoo.com. Again, as our email provider, Gmail have their own Privacy Policy which we would recommend you read if you are concerned. We do not delete email correspondence with our customers after a set period of time but you can request this at any time.
Clients who have chosen to join our mailing list will have their email addresses stored on our website and nowhere else. Access to this is password protected and we will never share or sell your contact information to a third party. Our mailing list is a strictly opt-in system and by subscribing to our mailing list you agree to let us contact you from time to time with news of offers, sales and new designs. You will remain on our mailing list until such a time as you indicate that you no longer wish to be contacted by us. You can do this by clicking “unsubscribe” at the bottom of our newsletter or contacting us at any time at info@sacredknottattoo.com. At this point your email address will be permanently deleted.
REQUESTS FOR DELETION OF YOUR DATA
If you decide that you no longer wish us to keep some or all of the data we have from your order/s then simply email info@sacredknottattoo.com and tell us what information you would like securely deleted. Please note that for tax purposes we will have to store your invoices and records of your payments for 5 years after the end of the tax year they relate to. For example, a payment made in May 2023 will be stored until the end of January 2030.
You can also request a copy of any and all information stored about you. Again, simply email info@sacredknottattoo.com. This service is free and we will meet your request within 1 calendar month.
BUSINESS ADDRESS
Sacred Knot Tattoo
6 Garage Street
Llandudno
LL30 1DW
COOKIES POLICY
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer as below: This may prevent you from taking full advantage of the website.